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Insights

Evidence-based perspectives on IT delivery assurance, governance effectiveness, portfolio risk, recovery diagnostics, and vendor performance — for leaders who need an impartial view of delivery reality.

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IT Delivery Assurance

2026-05-09
9 min read
When to act on a vendor: before renewal, not after
Waiting until contract renewal to confront a vendor's underperformance is the weakest leverage position a buyer can adopt. The right moment to surface, document, and act on vendor performance issues is roughly the midpoint of the contract — when both parties still have a working interest in the outcome and the cost of acting is materially lower than the cost of waiting.
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IT Delivery Assurance

Inside a project recovery: the first seventy-two hours that matter most
A program recovery does not begin with a new plan, a new budget, or a new team. It begins with a controlled reset of three things — scope, evidence, and stakeholder positions. The first seventy-two hours determine whether that reset is possible, or whether the project will spend the next six months trying to recover from its own recovery.
8 min read
2026-05-09
boards-miss_hero

IT Delivery Assurance

What boards miss when reviewing capital IT investments
Board oversight of IT investment portfolios relies on information that has been compressed three or four times before it reaches the board pack — and the dimensions of risk most relevant to board-level decisions are precisely the ones that compression silently removes.
8 min read
2026-05-09
five-signs

IT Delivery Assurance

Five signs a program status report is hiding more than it shows
Most status reports do not lie. They omit. They round. They smooth. By the time leadership realizes the report no longer matches the operational truth, the corrective options have narrowed — sometimes drastically. Learning to read between the lines is among the highest-leverage governance skills a senior executive can develop.
8 min read
2026-05-09
health-checks-matter

IT Delivery Assurance

Why IT delivery health checks matter before it's too late
The point of an independent health check is not to confirm what leadership already suspects. It is to convert that suspicion into an evidence-based finding before the cost of correcting it has multiplied to a point that few organizations can absorb without consequence.
8 min read
2026-05-09
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